ITAlliance was formed around core staff, bringing in a wealth of diverse skills together with many years of experience.
ITAlliance is sensitive to working for the SME business owner and providing affordable, yet world class IT Support solutions. All our solutions are based on Total Cost of Ownership and an early Return on Investment.
CAPE TOWN NETWORK SUPPORT
For instance, we focus on providing a Managed Service Offering using Open Source tools. This methodology if Network and IT Support, drives cost to the client down. We offer an ABSOLUTELY FREE Server monitoring facility – keeping a “live” eye on the health of your Server(s) and automatically alerting you to impending issues.
Our secure online Client Portal is freely available to all, to track your service tickets, check your quotes etc.
We also make use of tools that provide ‘deeper’ management of your servers, laptops and devices. These tools provide audit information, software update statuses and the ability to remotely ‘control’ these devices when required. We subscribe to the opinion that if we are able to measure anything of significance – it will improve and contrary, anything that is not managed – will deteriorate.
We want to build long term relationship with our clients and the only way we can do that – is to be providing real value and putting ourselves in the client’s position. “What would we do?” is the question we always ask ourselves. We subscribe to the Bob Parson 16 rules of engagement.
PLEASE FREE FOR TO CALL US FOR NO OBLIGATION CHAT. WE ARE HERE TO ASSIST AND PROVIDE UNBIASED ADVICE ON SOLUTIONS AND PRODUCTS THAT WILL WORK FOR YOU.
WE HAVE BEEN RATED AS A LEVEL 1 BBBEE CONTRIBUTOR.